All the information your team needs, in a single place
Intuitive knowledge management for sales, service, product and people teams. Get more stuff done.
BonsaiX solutions
Internal wiki
An internal wiki - or internal knowledge base - is like a mini-wikipedia that's only accessible to a select team, making it easy to use and secure at the same time. This makes it ideal for creating and browsing all the information your team needs in its day to day work - product information, service descriptions or even your HR policy (no more wondering how to approve holidays!). The whole team can collaborate on content so it's super easy to keep up to date and relevant.
Faster onboarding
Easier learning process for new hires
Better collaboration
Transparent and seamless knowledge transfer across teams
Future-proof organization
No information lost if a key expert leaves the team
Happy customers
Sales and service agents can provide consistent answers to customers across all touchpoints
Article editor
Create content with the article editor
BonsaiX comes with an easy-to-use article editor, making content creation a breeze. Want to enrich your articles with images or videos? We've got you covered.
Category builder
Structure knowledge with the category wizard
A truly useful knowledge base has all the right information in its logical place. BonsaiX provides a category wizard to help you organize content. Create tiers that work best for your domain and assign articles to the correct category.
Comments
Comment on content from across your organization
BonsaiX allows all your team members to shape the content in your internal wiki. Role settings control who can edit articles, but commenting is available to everyone. Collaboration ensures that changes are always reflected as they happen.
Channel management
Be in control of when content is ready to be shared
All published content becomes immediately available to everyone in your team in the internal wiki. However, we have built a publishing flow that ensures that draft content doesn't get published by mistake. Larger teams also have the ability to separate publishing and creation modes across users.
Version control
Intuitive version control
You published a change that proved to be incorrect? Or you reverted back to an earlier product, which is no longer reflected on your website? No problem, BonsaiX lets you easily browse previous versions of articles for editing or re-publishing.
User management
Assign each team member the correct role - decide who gets to view, edit and approve
BonsaiX works for any team size. Our different user roles ensure that read only and editor rights can be fine tuned depending on the size of your organization and governance used for publishing content.
Search
Find what you are looking for - as quickly as possible
However well your FAQ is structured and laid out, some people find searching easier than clicking through tiers. The internal wiki provides a search functionality to make sure discoverability is high whatever the preference. Category filters within search even let you focus on specific topics when needed.
Power of knowledge
An internal wiki can help your team be more engaged at work
Power Of Knowledge
85%
not fully engaged in their work
According to a survey conducted by Gallup, 85% of employees are not truly engaged at work, leading to productivity losses totalling 7 billion USD per year. Giving teams the right tools to contribute and shape their own work environment can be a major differentiating factor. Decreasing uncertainty and frustration levels by introducing better ways of collaboration can help you build more engaged teams.
Source: Gallup
Power Of Knowledge
85%
not fully engaged in their work
Any open questions?
Our experts are happy to help you pick the right plan or discuss enterprise solutions.
BonsaiX Knowledge Management
BonsaiX
Knowledge management
Take it for a spin - no strings attached
Our 14 day free trial means you can take your time to explore the features. No need for payment details either.
Super simple to use
The intuitive interface means there is very little in the way of a learning curve. You can get started right away even if you've never used knowledge management software before.
Easy to customize
Flexible plans means it can grow with your team and their expanding needs.
Lightning fast to set up
BonsaiX runs in the browser, so there's no need to install software - getting started is quick and easy.
Mobile
Mobile
BonsaiX Knowledge Management